CW03 Home Charger in Malaysia

The owner of this car drives a BMW EV. In Malaysia, when you buy a BMW EV, it usually comes with a complimentary 7kW home charger, and this owner also received one. However, after having the charger installed, it kept reporting errors and couldn't charge the car properly. As a result, the owner had to use public DC chargers for a long time, which was very inconvenient. So, he contacted our partner in Malaysia. Our partner represents many brands of chargers, but the owner was immediately drawn to the ChargWell CW03 home charger. Its simple and unique design, compact appearance, and affordable price successfully attracted the customer. Ultimately, he bought a 7kW socket version of the charger from our partner.

When the engineering team went to the site for installation, they also checked the original BMW charger and found that it was not faulty. However, since the BMW charger is an offline version, it couldn't retrieve fault information from the OCPP backend. After installing the CW03, they found that it also couldn't charge. By checking the fault information on our OCPP platform, they discovered it was due to an issue with the grounding. After reporting to TNB and having their engineers fix the grounding issue, both chargers were able to function normally. 

So with ChargWell's CW03 home charger, you can:
I) Check error information from the OCPP backend;
II) View the charging status in real time through our app;
III) View daily, monthly, and yearly charging amounts through our app.

To know more information about our chargers, please feel free to contact us!